FACTS

WHAT DOES MY DEBT RELIEF DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include: 

  • Social Security number and income
  • account balances and payment history
  • credit history and credit scores

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons My Debt Relief (My Debt) chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
Does My Debt Relief share?
Can you limit this sharing?

For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

YES

NO

For our marketing purposes – to offer our products and services to you

YES

NO

For joint marketing with other financial companies-

YES

NO

For our affiliates’ everyday business purposes – information about your transactions and experiences

YES

NO

For our affiliates’ everyday business purposes – information about your creditworthiness

YES

YES

For our affiliates to market to you

YES

YES

For non-affiliates to market to you

YES

YES

To limit our sharing

Please note:
If you are a new customer, we can begin sharing your information [30] days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions?

Call 888-595-8974

Mail-in Form

Mark any/all you want to limit:

Ο  Do not share information about my creditworthiness with your affiliates for their everyday business purposes.
Ο  Do not allow your affiliates to use my personal information to market to me.
Ο  Do not share my personal information with non-affiliates to market their products and services to me.

Name
Address
City, State, Zip
Account #

 

Mail To:
My Debt Relief
18851 NE 29th Ave, Ste 700
Aventura, FL 33180

 

Who we are

Who is providing this notice?

My Debt Relief

What we do

How does My Debt Relief protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does My Debt Relief collect my personal information?

We collect your personal information, for example, when you

  • Sign up for our products or services
  • Provide us your contact information
  • Contact us via telephone

Why can’t I limit all sharing?

Federal law gives you the right to limit only 

  • sharing for affiliates’ everyday business purposes-information about your creditworthiness
  • affiliates form using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

Non-Affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Non-affiliates include direct marketing companies and service providers

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you. 

  • Our joint marketing partners include a debt consolidation lender, lead generators, and marketing and sales organizations.

Other important information

YOUR CALIFORNIA PRIVACY RIGHTS: If you are a California resident, California law may provide you with additional rights concerning My Debt Relief’s collection, use, and disclosure of your personal information. Under the California Consumer Privacy Act (CCPA), companies that handle California consumer data and meet certain criteria must comply with obligations related to that data, including informing California consumers about the categories of data collected and the purpose for its collection, permitting them to opt out of the sale of such data, providing notice that the data is being collected, and responding to requests to delete such data. To learn more about your CCPA privacy rights, please visit www.mydebtreliefhelp.com and click the “Your California Privacy Rights” link or call us at 888-595-8974. In addition, under California’s “Shine the Light” law, personal information My Debt Relief receives from California residents in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once per calendar year, information concerning what, if any, of their personal information My Debt Relief has shared with third parties for their own direct marketing. If applicable, this would include the categories of information and the names and addresses of the businesses with which we shared information for the immediately preceding calendar year. To make a “Shine the Light” request, please email your name and complete address to help@mydebtreliefhelp.com with “CA Shine the Light Privacy Request” in the subject line or write to us at: My Debt Relief, 18851 NE 29th Ave, Ste 700, Aventura, FL 33180. Please note not all forms of information sharing are covered by California’s “Shine the Light” requirements and only sharing that is covered will be included in our response.

VERMONT RESIDENTS: In accordance with Vermont regulations, we automatically treat all individuals with Vermont mailing addresses as if you have requested that we not share your information with non-affiliated third parties and that we limit the information, if any, that we share with My Debt Relief’s affiliates. Further, we will not share information about a Vermont consumer’s creditworthiness with any company, even affiliates, without obtaining consent. While we do not presently engage in joint marketing as defined above, if we do so in the future we will only disclose your name, address, contact information, and information about your transactions and experiences with My Debt Relief.

NEVADA RESIDENTS: We are providing you this notice under state law. You may be placed on our internal DO NOT CALL LIST by calling us at 888-595-8974. Nevada law requires we provide the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101, Phone number: 702.486.3132, email:aginfo@ag.nv.gov.